Privacy Policy

 

CyberStorage Cloud Ltd. ("Company"), which is headquartered in Brazil, is committed to protecting the privacy and personal data of its customers, partners and users. This Privacy Policy describes how we collect, use, store, and protect personal data in our operations, including, but not limited to, data collected through our cyberstorage.cloud website and our web application webapp.cyberstorag.cloud .

 

1.             Scope of Application

 

This Privacy Policy applies to all personal data processing operations carried out by the Company, covering:

 

• Data collected directly through the website.
• Data provided by customers, partners, and users in any form of interaction with the Company.
• Data processed and stored on our cloud storage platform.
• Data collected through communications, contracts, and other offline or online means.

 

2.             Data Collected

 

2.1.         Data Provided by User and Customers. We collect personal data directly provided by users, customers, and partners, including:

 

• Website: Name and email through the "Contact Us" form and the newsletter form.

 

• Contracts and Communications: Name, e-mail, telephone number, address, bank details and other information necessary for the execution of contracts and provision of services [RV1]  .

 

2.2.         Data collected automatically. We use cookies and similar technologies to automatically collect information about your website browsing and use of our services, such as:

 

• IP address.
• Browser type.
• Pages visited.
• Platform usage data [RV2]  .

 

2.3.         Data Processed on the Platform. Any data (including personal data) uploaded or stored on our cloud storage platform goes through an encryption process prior to storage. The Company does not have access to the data in its original form, being unable to identify or process this data in a readable form.

 

3.             Purpose of Data Processing

 

The data collected and processed by the Company is used for the following purposes:

 

• Contract Execution: To manage and fulfill contractual obligations to customers and partners.
• Service Delivery: To provide, manage, and improve cloud storage services.
• Communications and Marketing: To respond to inquiries, send newsletters, and provide information about our services and updates.
• Analysis and Improvement: To analyze the use of our services, improve user experience, and develop new products and services.
• Compliance with Legal Obligations: To comply with legal, regulatory and tax obligations.

 

4.             Legal Basis for Data Processing

 

The processing of the personal data collected is carried out based on the following legal justifications:

 

• Contract Performance: To provide services requested by customers.
• Compliance with Legal Obligations: To comply with legal or regulatory obligations.
• Legitimate Interest: To improve our services and interact with customers and partners.

 

5.             International Data Transfer

 

Personal data collected and processed by the Company may be transferred to and stored on servers located outside of the user's country of origin, including but not limited to Brazil, the European Union (EU) and the United Kingdom (UK). We have put in place appropriate safeguards to ensure that personal data is treated securely and in accordance with applicable data protection laws.

 

6.             Sharing Data with Third Parties

 

We share personal data only when necessary, as described below:

 

• Service Providers: For the provision of services essential to the operation of our systems and platforms.

 

• Legal Compliance: To comply with legal or regulatory obligations, or to respond to legal requests.

 

• Business Partners: In specific cases, we may share data with business partners, always respecting the applicable legal bases.

 

7.             Data Security

 

We have adopted appropriate technical and organizational measures to protect personal data from loss, misuse, unauthorized access, disclosure, alteration or destruction.

 

Data remains encrypted throughout its lifecycle, including during transfer and storage. This ensures that data is protected in transit and at rest. Each customer has their own encryption keys, which are managed solely by the customer themselves. This means that neither the Company, nor any third party, has access to the keys necessary to decrypt the data. Only the customer can perform decryption, which ensures that the data remains inaccessible to anyone else.

 

8.             Data Retention

 

We keep personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Retention periods vary according to the nature of the data and the purpose of the processing.

 

9.             Rights of Data Subjects

 

In accordance with the General Data Protection Law (LGPD), the General Data Protection Regulation (GDPR), and other applicable laws, data subjects have the following rights:

 

• Access to data.
• Rectification of incomplete, inaccurate or outdated data.
• Anonymization, blocking or deletion of data that is unnecessary, excessive or processed in violation of the law.
• Data portability.
• Revocation of consent.
• Information about data sharing with third parties.
• Opposition to treatment.

 

10.          Use of Cookies and Similar Technologies

 

We use cookies and other similar technologies on our website to improve the user experience, personalize content and ads, provide social media functionalities, and analyze website traffic. Below is a table detailing the types of cookies we use, their purposes, and the duration of each one.

 

10.1.     What are cookies?

 

Cookies are small text files that are stored on the user's device (computer, tablet, smartphone) when you visit a website. They help remember your browsing preferences and improve the overall experience on the website.

 

10.2. Types of Cookies Used on the Website and Web Application

 

Cookie Type	Cookie Name	Purpose
Essential Cookies	. AspNetCore.Antiforgery.RtGCWVXC8-4 . AspNetCore.Identity.Application AccessGrant... BucketId... Folder... Passphrase... ProjectId... ProjectName... cyberstorage_jwt	Necessary for the operation of the website, allowing navigation and the use of essential features, such as secure areas and forms.   Currently only used in the web application. They have encrypted content.
Performance Cookies	Not currently used	Collect information about how users use the website, allowing for continuous improvements in performance and user experience.
Functionality Cookies	They are among the essential	Allow the site to remember choices made by users (e.g., language, region) and provide enhanced, personalized functionality.
Advertising Cookies	Not currently used	Used to deliver ads relevant to users' interests, limiting the number of times an ad is shown, and helping to measure the effectiveness of advertising campaigns.
Third-Party Cookies	Not currently used	These cookies are set by third parties, such as analytics services or social networks, and may track the use of the website to provide additional services or improve the user experience.

 

 

10.3. How to Manage Cookies?

 

You can set your browser to block or alert you about all cookies, or to only allow cookies from certain websites. However, by blocking essential cookies, some parts of our website may not function properly.

 

11.          Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our data handling practices. We will notify users of any significant change through our website or by other appropriate means. We recommend that you review this policy regularly to be aware of any updates.

 

12.          Contact

 

For more information about our Privacy Policy or to exercise your rights as a data subject, please contact us at contato@cyberstorage.cloud .

 

Last update: September/2024